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FREQUENTLY ASKED QUESTIONS
Please reach us at info@meaningfuldesires.com if you cannot find an answer to your question.

  • COVID-19 Updates
    As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to maintain the highest standards of cleanliness and hygiene to keep our customers and employees safe and healthy. Additionally, we continue to monitor for government updates on new regulations issued daily and adapt as needed. Our online store is currently fully functional, and we will continue to launch new products for our customers. Due to the additional precautions our fulfillment center is taking, please expect a delay in shipping and return processing. Ground orders can be expected to ship from our distribution center within 3-5 business days. Refunds on eligible returns will be processed within 10 business days from receipt.
  • Why isn't my promo code working?
    Promo codes always contain qualifiers. Please make sure you have reached the right amount of pre-tax sale dollars, the correct number of items or any of the other conditions that apply to the promotion. Please verify that you have provided the correct code. If you are still having trouble, please Contact Us.
  • How much is Shipping and Handling?
    We offer a range of shipping options. Please see Shipping page for more details.
  • Something I purchased is now on sale. May I get a price adjustment?
    Unfortunately, due to high demand for merchandise and availability issues, we do not currently allow price adjustments.
  • How do I know if my order is complete?
    You'll see a confirmation page after you complete your shopping experience. Then you'll receive a confirmation email detailing the items purchased, estimated ship date and final cost.
  • Can I cancel or change my order once placed?
    Once an order is “In Process” it can’t be cancelled or changed. You’ll have to wait until you receive your purchase and then return it. For complete details on returning an item, please see our Return Policy.
  • How do I track my order?
    Once your order ships, we'll send you an email that contains tracking info and links, you can also click the “Track Order” link at the bottom of any page on meaningfuldesires.com or log into My Account and follow the tracking link under "Order History." Please note that it may take 1-2 business days for tracking information to appear. Still have questions? Please call us at 850-417-5927 (9AM-5PM Mon-Fri) or contact us via email- info@meaningfuldesires.com and we'll be happy to assist you.
  • Which carriers do you use?
    We use UPS or a combination of UPS and USPS. Shipments to P.O. boxes are delivered by USPS only.
  • What if my order doesn't arrive?
    Sometimes UPS delays can occur. If your package doesn’t arrive within the timeframe quoted, please call Client Services at 850-417-5927 (9am-5pm Mon-Fri) or contact us via email- info@meaningfuldesires.com, and we'll be happy to assist you.
  • Do I have to sign for my package?
    All orders over $500 and any order delivered to a business address require signatures. Sometimes a signature may be required for orders under $500, at the discretion of the UPS driver.
  • Can I ship to different addresses in one order?
    Sorry, we don't offer multiple-address shipping within one order.
  • Do you offer weekend deliveries?
    Packages delivered by USPS might arrive on a Saturday. All other packages are delivered Monday through Friday only.
  • COVID-19 Updates
    As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to maintain the highest standards of cleanliness and hygiene to keep our customers and employees safe and healthy. Additionally, we continue to monitor for government updates on new regulations issued daily and adapt as needed. Our online store is currently fully functional, and we will continue to launch new products for our customers. Due to the additional precautions our fulfillment center is taking, please expect a delay in shipping and return processing. Ground orders can be expected to ship from our distribution center within 3-5 business days. Refunds on eligible returns will be processed within 10 business days from receipt.
  • Why isn't my promo code working?
    Promo codes always contain qualifiers. Please make sure you have reached the right amount of pre-tax sale dollars, the correct number of items or any of the other conditions that apply to the promotion. Please verify that you have provided the correct code. If you are still having trouble, please Contact Us.
  • How much is Shipping and Handling?
    We offer a range of shipping options. Please see Shipping page for more details.
  • Something I purchased is now on sale. May I get a price adjustment?
    Unfortunately, due to high demand for merchandise and availability issues, we do not currently allow price adjustments.
  • How do I know if my order is complete?
    You'll see a confirmation page after you complete your shopping experience. Then you'll receive a confirmation email detailing the items purchased, estimated ship date and final cost.
  • Can I cancel or change my order once placed?
    Once an order is “In Process” it can’t be cancelled or changed. You’ll have to wait until you receive your purchase and then return it. For complete details on returning an item, please see our Return Policy.
  • How do I track my order?
    Once your order ships, we'll send you an email that contains tracking info and links, you can also click the “Track Order” link at the bottom of any page on meaningfuldesires.com or log into My Account and follow the tracking link under "Order History." Please note that it may take 1-2 business days for tracking information to appear. Still have questions? Please call us at 850-417-5927 (9AM-5PM Mon-Fri) or contact us via email- info@meaningfuldesires.com and we'll be happy to assist you.
  • Which carriers do you use?
    We use UPS or a combination of UPS and USPS. Shipments to P.O. boxes are delivered by USPS only.
  • What if my order doesn't arrive?
    Sometimes UPS delays can occur. If your package doesn’t arrive within the timeframe quoted, please call Client Services at 850-417-5927 (9am-5pm Mon-Fri) or contact us via email- info@meaningfuldesires.com, and we'll be happy to assist you.
  • Do I have to sign for my package?
    All orders over $500 and any order delivered to a business address require signatures. Sometimes a signature may be required for orders under $500, at the discretion of the UPS driver.
  • Can I ship to different addresses in one order?
    Sorry, we don't offer multiple-address shipping within one order.
  • Do you offer weekend deliveries?
    Packages delivered by USPS might arrive on a Saturday. All other packages are delivered Monday through Friday only.
  • COVID-19 Updates
    As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to maintain the highest standards of cleanliness and hygiene to keep our customers and employees safe and healthy. Additionally, we continue to monitor for government updates on new regulations issued daily and adapt as needed. Our online store is currently fully functional, and we will continue to launch new products for our customers. Due to the additional precautions our fulfillment center is taking, please expect a delay in shipping and return processing. Ground orders can be expected to ship from our distribution center within 3-5 business days. Refunds on eligible returns will be processed within 10 business days from receipt.
  • Why isn't my promo code working?
    Promo codes always contain qualifiers. Please make sure you have reached the right amount of pre-tax sale dollars, the correct number of items or any of the other conditions that apply to the promotion. Please verify that you have provided the correct code. If you are still having trouble, please Contact Us.
  • How much is Shipping and Handling?
    We offer a range of shipping options. Please see Shipping page for more details.
  • Something I purchased is now on sale. May I get a price adjustment?
    Unfortunately, due to high demand for merchandise and availability issues, we do not currently allow price adjustments.
  • How do I know if my order is complete?
    You'll see a confirmation page after you complete your shopping experience. Then you'll receive a confirmation email detailing the items purchased, estimated ship date and final cost.
  • Can I cancel or change my order once placed?
    Once an order is “In Process” it can’t be cancelled or changed. You’ll have to wait until you receive your purchase and then return it. For complete details on returning an item, please see our Return Policy.
  • How do I track my order?
    Once your order ships, we'll send you an email that contains tracking info and links, you can also click the “Track Order” link at the bottom of any page on meaningfuldesires.com or log into My Account and follow the tracking link under "Order History." Please note that it may take 1-2 business days for tracking information to appear. Still have questions? Please call us at 850-417-5927 (9AM-5PM Mon-Fri) or contact us via email- info@meaningfuldesires.com and we'll be happy to assist you.
  • Which carriers do you use?
    We use UPS or a combination of UPS and USPS. Shipments to P.O. boxes are delivered by USPS only.
  • What if my order doesn't arrive?
    Sometimes UPS delays can occur. If your package doesn’t arrive within the timeframe quoted, please call Client Services at 850-417-5927 (9am-5pm Mon-Fri) or contact us via email- info@meaningfuldesires.com, and we'll be happy to assist you.
  • Do I have to sign for my package?
    All orders over $500 and any order delivered to a business address require signatures. Sometimes a signature may be required for orders under $500, at the discretion of the UPS driver.
  • Can I ship to different addresses in one order?
    Sorry, we don't offer multiple-address shipping within one order.
  • Do you offer weekend deliveries?
    Packages delivered by USPS might arrive on a Saturday. All other packages are delivered Monday through Friday only.
  • COVID-19 Updates
    As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to maintain the highest standards of cleanliness and hygiene to keep our customers and employees safe and healthy. Additionally, we continue to monitor for government updates on new regulations issued daily and adapt as needed. Our online store is currently fully functional, and we will continue to launch new products for our customers. Due to the additional precautions our fulfillment center is taking, please expect a delay in shipping and return processing. Ground orders can be expected to ship from our distribution center within 3-5 business days. Refunds on eligible returns will be processed within 10 business days from receipt.
  • Why isn't my promo code working?
    Promo codes always contain qualifiers. Please make sure you have reached the right amount of pre-tax sale dollars, the correct number of items or any of the other conditions that apply to the promotion. Please verify that you have provided the correct code. If you are still having trouble, please Contact Us.
  • How much is Shipping and Handling?
    We offer a range of shipping options. Please see Shipping page for more details.
  • Something I purchased is now on sale. May I get a price adjustment?
    Unfortunately, due to high demand for merchandise and availability issues, we do not currently allow price adjustments.
  • How do I know if my order is complete?
    You'll see a confirmation page after you complete your shopping experience. Then you'll receive a confirmation email detailing the items purchased, estimated ship date and final cost.
  • Can I cancel or change my order once placed?
    Once an order is “In Process” it can’t be cancelled or changed. You’ll have to wait until you receive your purchase and then return it. For complete details on returning an item, please see our Return Policy.
  • How do I track my order?
    Once your order ships, we'll send you an email that contains tracking info and links, you can also click the “Track Order” link at the bottom of any page on meaningfuldesires.com or log into My Account and follow the tracking link under "Order History." Please note that it may take 1-2 business days for tracking information to appear. Still have questions? Please call us at 850-417-5927 (9AM-5PM Mon-Fri) or contact us via email- info@meaningfuldesires.com and we'll be happy to assist you.
  • Which carriers do you use?
    We use UPS or a combination of UPS and USPS. Shipments to P.O. boxes are delivered by USPS only.
  • What if my order doesn't arrive?
    Sometimes UPS delays can occur. If your package doesn’t arrive within the timeframe quoted, please call Client Services at 850-417-5927 (9am-5pm Mon-Fri) or contact us via email- info@meaningfuldesires.com, and we'll be happy to assist you.
  • Do I have to sign for my package?
    All orders over $500 and any order delivered to a business address require signatures. Sometimes a signature may be required for orders under $500, at the discretion of the UPS driver.
  • Can I ship to different addresses in one order?
    Sorry, we don't offer multiple-address shipping within one order.
  • Do you offer weekend deliveries?
    Packages delivered by USPS might arrive on a Saturday. All other packages are delivered Monday through Friday only.
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